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Online stores

Send welcome packs from your online store, and win back abandoned carts

Inactive customers have gone blind to email. Physical post gets past the filter and lands on the kitchen table.

Order now and it lands on the doormat within 2 working days.

A4 brochure for Online stores
1 copy
Minimum order
2–28
A4 pages, stapled
3 pm
Order deadline for printing on the same working day
PostNL
On the doormat within 2 working days

A new order deserves more than an order confirmation email. Sending welcome packs from your online store (an unboxing letter, follow-up on an abandoned cart, win-back when email is dead) makes retention viable one copy at a time. Slim Folderen is triggered from your shop, your CRM or Zapier, for consumer online stores and for B2B online stores with regular business customers.

Carts and win-back: what email misses in your online store

Abandoned cart emails get ignored

After three abandoned cart emails, email is dead. A physical card showing the product has no spam filter.

Small segments are too expensive for bulk print

Offset printing doesn't pay off for 50 abandoned carts. Slim Folderen makes one-to-one post from your online store viable.

Unboxing without a letter feels anonymous

A discount code email feels like mass mail. A welcome or unboxing letter with the first order feels like personal attention.

How Slim Folderen works for online stores

Connect your online store, define your triggers and automate.

01

Define retention triggers

Inactive for 90 days? Abandoned cart? Set it up as a trigger in Zapier or Make.

02

Design per segment

Upload a letter for each retention segment. Product buyers get different content from loyal customers.

03

Automate sending

When the trigger conditions are met, Slim Folderen sends the right mailing automatically. No manual work.

04

Measure the impact

Compare reactivation from the physical mailing against an email-only control group.

Use cases for online stores

Abandoned cart

Still no conversion after three emails? Send a physical card with the product and a discount code.

Abandoned cartConversionWin-back

Welcome pack

Every new customer receives a welcome letter with a thank-you and an incentive. A first impression that sticks.

OnboardingFirst impressionCLV

Renew a subscription or contract

Send business customers a letter 60 days before their subscription or contract ends, with what they ordered over the past year and a concrete renewal proposal.

B2B retentionSubscriptionRenewal

Win back inactive customers

Reach customers who haven't ordered for months with a physical letter: tangible, personal and impossible to click away.

Win-backInactiveRetention

Frequently asked questions

How quickly is a brochure delivered?

Orders that come in on a working day before 3 pm are printed the same day. Within the Netherlands, PostNL delivers them to the doormat within 2 working days.

What is the minimum quantity I can order?

A single copy. There is no minimum order. You only pay for what you send.

Can I keep several brochures in my library?

Yes. Upload as many PDFs as you like per product, service or campaign. When something changes, you only replace that file.

Can I use customer data from my online store?

Through a webhook you send the name, address and campaign variables. Only send what is needed for the shipment; we process that data as a data processor, see our privacy statement.

Reach customers who no longer open email

Create a business account and set up your first retention campaign in 15 minutes.